Privacy Policy
1. Introduction
Around Town Logistics LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a freight quote, contact us, or apply for a driving position with us.
Our services are targeted to individuals and businesses within the United States, operating in all states except Hawaii and Alaska.
2. Information We Collect
We may collect personal and business information from you when you fill out a form on our website, request a quote, contact us, or submit a driver application.
The types of information we may collect include:
- Personal Identification Information: Your full name, address, email address, phone number, and date of birth.
- Driver Qualification Information: Your Commercial Driver’s License (CDL) number, driving history (including MVR), employment history, and any information required for compliance with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations.
- Background Information: Information necessary to conduct background checks, including criminal history and employment verification, as permitted by law.
- Voluntary Information: Any other information you voluntarily provide in your application, such as in the “Additional Message” section.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to freight quote requests and customer inquiries.
To provide transportation service information and customized solutions.
To process and evaluate driver applications for employment.
To verify driver qualifications, references, and employment history.
To conduct background checks in accordance with applicable federal, state, and local laws.
To communicate with you regarding your inquiry, quote request, or application status.
To comply with legal and regulatory obligations, including DOT and FMCSA requirements.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to others.
We may share your information only in the ways described in this Privacy Policy:
- Third-Party Service Providers: We may share your information with third-party vendors that perform services on our behalf, such as background screening companies. These vendors are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
5. Data Security
We implement reasonable security measures to help protect your personal and business information. Your information is stored behind secured networks and is accessible only by authorized individuals who are required to keep the information confidential.
In the event of a data security breach, we will notify affected individuals as required by applicable law and without unreasonable delay.
6. Data Retention
We retain your personal and business information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, reporting, employment, and regulatory requirements.
Driver application records may be retained for a required period in accordance with DOT and FMCSA regulations, even if an applicant is not hired.
Notice for Illinois Residents
This section provides additional details for Illinois residents in compliance with the Illinois Personal Information Protection Act (815 ILCS 530/) (“PIPA”).
Under PIPA, “Personal Information” includes an individual’s first name or first initial and last name in combination with other identifiers such as a Social Security number or Driver’s License number, when not encrypted or redacted. Information collected as part of a driver application may fall under this definition.
In the event of a breach of system security involving Personal Information, we will provide notification to affected Illinois residents at no charge and without unreasonable delay, as required by law. Notification may be delayed if requested in writing by a law enforcement agency so as not to interfere with a criminal investigation.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data, subject to our legal and regulatory obligations.
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our driver application services are not directed to individuals under the age of 21, as this is the minimum age generally required for interstate commercial driving. We do not knowingly collect personal information from individuals under 21 for driver application purposes.
If we become aware that we have collected personal information from someone under this age, we will take reasonable steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. You are encouraged to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: